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Sr Analyst, Business Intelligence

Job Description
The Business Intelligence Senior Analyst is responsible for guiding the business through the analysis of quantitative & qualitative data. This role requires the creation of customer centric solutions/approaches driven by data analysis, business acumen, creativity, and effective communication. This position will participate in the design and development of reporting structures and interfaces, as well as administration of standardized reports to be utilized across the team.
Enterprise Core Competencies
Customer Focused!
Requires competency in prescriptive & predictive data analysis with abilities in modeling in sql, data querying and scripting language (python/perl/php). Also requires customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
Responsibilities
Support the analytic needs of the business by using data from various sources (e.g. call centers, Data WH, & Cloud D). Guide data strategy across multiple touch points (e.g. POS tool, surveys, market research).
Create holistic dashboards from different data sources and visual tools for presentations to executive management.
Own the process of driving core insights from available data and create strategies to improve the customer experience & performance. This will include collaborating with product managers for A/B testing & multivariate testing. Early involvement in enterprise projects to define reporting needs & incorporating those needs into the system design
Provide analysis for RAN, RF, IT, IoT, 5G Retail, Care and many of the technologies that T-Mobile supports.
Present analysis & strategies to senior management in verbal & written forms.
Conduct pattern analysis and provide recommendations
Qualifications
3 years modeling, data querying and scripting language (python/perl/php)
5 years with business intelligence tools (strong knowledge of visualization tools: PBi, Tableau, Qlik)
5 years' experience in advanced business analytics, which include testing, competitive analysis, surveys, & market research: Machine Learning is a plus
Desired
Knowledge of wireless industry desired.
Minimum Qualifications
Bachelors Degree. Computer Science or Statistics


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